Privacy Policy
Your privacy matters to us. This policy explains how MGS Communications collects, uses, and protects your information.
Information We Collect
When you use our website, contact us, or request a quote, we may collect the following information:
- Contact Information: Name, phone number, email address, and mailing address that you provide through our forms or when calling us.
- Service Information: Details about the products or services you're interested in, including radio models, security system requirements, and repair needs.
- Website Usage Data: Standard web server logs including IP address, browser type, pages visited, and time spent on our site. This data is collected automatically and is not personally identifiable.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes for our products and services.
- Process service requests, repairs, and rental agreements.
- Communicate with you about your orders, repairs, or service appointments.
- Improve our website and customer experience.
- Send occasional updates about our services, promotions, or new products (you can opt out at any time).
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all form submissions. We limit access to your information to employees who need it to provide our services.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us in operating our website and business (e.g., Netlify for form processing). These providers are bound to keep your information confidential.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Links
Our website may contain links to third-party websites (such as Google Maps). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any inaccurate information.
- Request deletion of your personal information (subject to legal retention requirements).
- Opt out of marketing communications at any time.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us:
- Phone: (505) 888-2034
- Email: team@mgscommunications.com
- Mail: MGS Communications, Inc., 3505 Carlisle Blvd NE, Albuquerque, NM 87110